Terms of Service
Last Updated: February 1, 2026
1. Acceptance of Terms
By installing, accessing, or using SmartSnap ("the Extension"), you agree to be bound by these Terms of Service
("Terms"). If you do not agree to these Terms, please do not use the Extension.
Important: These Terms constitute a legally binding agreement between you and SmartSnap.
Please read them carefully.
2. Description of Service
SmartSnap is a Chrome extension that provides AI-powered learning assistance by:
- Capturing questions and problems from your screen using OCR technology
- Processing captured text through artificial intelligence
- Providing detailed explanations and educational content
- Helping users understand concepts and solve problems
The Extension is designed as a learning tool to enhance understanding and is not intended to facilitate
academic dishonesty or cheating.
3. Acceptable Use
You May Use SmartSnap To:
- Learn and understand educational concepts
- Get explanations for problems you're working through
- Study and review material
- Enhance your comprehension of topics
You May Not Use SmartSnap To:
- Cheat on exams, tests, or assignments
- Violate academic integrity policies of your educational institution
- Submit AI-generated content as your own work
- Circumvent copyright protections or access restrictions
- Process copyrighted material without proper authorization
- Harass, abuse, or harm others
- Distribute malware or conduct malicious activities
- Reverse engineer, decompile, or attempt to extract the source code
- Use automated scripts or bots to abuse the service
- Resell or redistribute the Extension or its services
Academic Responsibility: You are solely responsible for how you use SmartSnap and for
ensuring your use complies with your school's academic integrity policies. We encourage using SmartSnap
as a learning tool, not a shortcut.
4. User Accounts and Subscriptions
Free Tier
SmartSnap offers a limited free tier with basic functionality. Free tier features may be modified or discontinued at any time.
Premium Subscriptions
- Payment: Premium features require a paid subscription. All fees are stated in USD and are non-refundable except as required by law
- Billing: Subscriptions are billed on a recurring basis (monthly or annually) until cancelled
- Cancellation: You may cancel your subscription at any time. Cancellation takes effect at the end of the current billing period
- Changes to Pricing: We reserve the right to change subscription pricing with 30 days' notice to existing subscribers
- Refunds: Refunds are generally not provided except in cases of billing errors or as required by law
Account Security
You are responsible for maintaining the confidentiality of your account credentials and for all activities
under your account. Notify us immediately of any unauthorized use.
5. Intellectual Property
Our Rights
SmartSnap, including its design, features, code, and content, is owned by us and protected by copyright,
trademark, and other intellectual property laws. You may not copy, modify, distribute, or create
derivative works without our express permission.
Your Content
You retain ownership of content you capture and process through SmartSnap. By using the Extension, you grant
us a limited license to process your captured content solely to provide the service.
AI-Generated Content
Explanations and content generated by SmartSnap's AI are provided for educational purposes. While you may
use them for personal learning, you should not represent AI-generated content as your own original work.
6. Disclaimer of Warranties
SMARTSNAP IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED,
INCLUDING BUT NOT LIMITED TO:
- Accuracy, reliability, or correctness of AI-generated explanations
- Uninterrupted or error-free operation
- Freedom from viruses or harmful components
- Suitability for your particular purpose
Educational Disclaimer: SmartSnap's AI-generated content is for educational purposes and
may contain errors. Always verify important information through authoritative sources. We are not responsible
for any academic or professional consequences resulting from reliance on our content.
7. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, SMARTSNAP SHALL NOT BE LIABLE FOR:
- Indirect, incidental, special, consequential, or punitive damages
- Loss of profits, data, use, or goodwill
- Academic penalties or consequences from your use of the Extension
- Damages resulting from unauthorized access to your data
- Any damages exceeding the amount you paid us in the 12 months before the claim
8. Indemnification
You agree to indemnify and hold harmless SmartSnap and its affiliates from any claims, damages, losses,
liabilities, and expenses (including legal fees) arising from:
- Your use or misuse of the Extension
- Your violation of these Terms
- Your violation of any rights of another party
- Your violation of academic integrity policies
9. Termination
By You
You may stop using SmartSnap at any time by uninstalling the Extension and cancelling any active subscriptions.
By Us
We may suspend or terminate your access to SmartSnap if:
- You violate these Terms
- You engage in fraudulent or illegal activity
- Your account shows signs of abuse or automated usage
- We discontinue the service (with reasonable notice)
Effect of Termination
Upon termination, your right to use SmartSnap immediately ceases. Provisions regarding intellectual property,
disclaimers, and limitations of liability survive termination.
10. Privacy
Your use of SmartSnap is also governed by our Privacy Policy,
which explains how we collect, use, and protect your information. Please review it carefully.
11. Changes to Terms
We may modify these Terms at any time. We will notify you of material changes by:
- Updating the "Last Updated" date
- Displaying a notification in the Extension
- Emailing registered users for significant changes
Continued use after changes become effective constitutes acceptance of the new Terms. If you don't agree
to the changes, you must stop using SmartSnap.
12. Dispute Resolution
Informal Resolution
Before filing any formal claim, you agree to contact us to attempt to resolve the dispute informally.
Governing Law
These Terms are governed by the laws of the United States, without regard to conflict of law principles.
Arbitration
Any disputes arising from these Terms or your use of SmartSnap shall be resolved through binding arbitration,
except for disputes that may be taken to small claims court.
13. Miscellaneous
Entire Agreement
These Terms and our Privacy Policy constitute the entire agreement between you and SmartSnap.
Severability
If any provision is found unenforceable, the remaining provisions remain in full effect.
No Waiver
Our failure to enforce any provision does not waive our right to enforce it later.
Assignment
You may not assign these Terms. We may assign our rights and obligations without restriction.
14. Contact Information
For questions about these Terms, please contact us:
Email: legal@smartsnap.app
Support: support@smartsnap.app
Response Time: We aim to respond within 48 hours