Privacy Policy
Last Updated: February 1, 2026
Introduction
Welcome to SmartSnap. We are committed to protecting your privacy and ensuring the security of your personal information.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Chrome extension.
Key Commitment: SmartSnap is designed with privacy in mind. We only collect the minimum data necessary
to provide our AI-powered learning assistance service, and we never sell your personal information to third parties.
Information We Collect
Information You Provide
- Captured Images: When you use SmartSnap to capture questions from your screen, we temporarily process these images to extract text via OCR (Optical Character Recognition)
- Settings and Preferences: Your extension settings, such as keyboard shortcuts and display preferences, are stored locally in your browser
- Account Information: If you create an account for premium features, we collect your email address and authentication credentials
Automatically Collected Information
- Usage Data: We collect anonymized data about how you use the extension (e.g., number of captures, feature usage) to improve our service
- Error Logs: Technical error logs to help us diagnose and fix issues
- Browser Information: Browser type and version for compatibility purposes
Third-Party Services
SmartSnap uses the following third-party services:
- OCR.space API: For optical character recognition of captured images
- AI Processing Service: For generating explanations and answers to your questions
How We Use Your Information
We use the information we collect to:
- Provide and improve our AI-powered explanation service
- Process your captured images to extract text and generate explanations
- Personalize your experience and remember your preferences
- Communicate with you about updates, features, and support
- Comply with legal obligations and enforce our Terms of Service
Data Storage and Security
Storage
- Local Storage: User preferences and settings are stored locally in your browser using Chrome's storage API
- Temporary Processing: Captured images are processed temporarily and are not permanently stored on our servers
- Account Data: If you have a premium account, your account information is stored securely on our servers
Security Measures
We implement appropriate security measures to protect your information, including:
- Encryption of data in transit using HTTPS/TLS
- Secure authentication and authorization protocols
- Regular security audits and vulnerability assessments
- Limited access to personal data by our team members
- Secure data disposal procedures for information we no longer need
Important: While we implement robust security measures, no method of transmission or storage
is 100% secure. We cannot guarantee absolute security of your data.
Data Sharing and Disclosure
We do not sell your personal information. We may share your information only in the following circumstances:
- Service Providers: With third-party service providers (like OCR.space) who help us operate our service
- Legal Requirements: When required by law, legal process, or government request
- Protection: To protect the rights, property, or safety of SmartSnap, our users, or others
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- With Your Consent: When you explicitly authorize us to share specific information
Data Retention
We retain your information only as long as necessary to provide our services and fulfill the purposes outlined in this policy:
- Captured Images: Processed temporarily and deleted immediately after processing (typically within minutes)
- Usage Data: Anonymized usage statistics may be retained indefinitely for analytics purposes
- Account Data: Retained until you delete your account or request deletion
- Legal Requirements: Some data may be retained longer if required by law
Your Rights and Choices
You have the following rights regarding your personal information:
- Access: Request access to the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information
- Opt-Out: Opt out of certain data collection and processing activities
- Data Portability: Request a copy of your data in a portable format
- Withdraw Consent: Withdraw consent for data processing where consent is the legal basis
To exercise these rights, please contact us at the email address provided below.
Cookies and Tracking Technologies
SmartSnap uses minimal tracking technologies:
- Local Storage: To save your preferences and settings in your browser
- Session Data: To maintain your session while using the extension
- Analytics: We may use privacy-respecting analytics to understand how users interact with SmartSnap
We do not use third-party advertising cookies or tracking pixels.
International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence.
These countries may have different data protection laws. We ensure appropriate safeguards are in place
to protect your information in accordance with this Privacy Policy.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by:
- Updating the "Last Updated" date at the top of this policy
- Displaying a notification in the extension
- Sending an email to registered users (for significant changes)
Your continued use of SmartSnap after changes become effective constitutes acceptance of the updated policy.